Questions:
For additional help, please contact support@SketchUpModels.com.
Answers:
Q: How do I sell my work?
A: First read the information on the Sell
Your Models page. You will then navigate to the
Upload Models page. Follow the instruction there to upload
your models. If you still require assistance click on Contact
Us from the main menu at right. One of our representatives
will be happy to help you.
Q: Does it cost me anything to put
my work on sketchupmodels.com?
A: No, loading your work on sketchupmodels.com is free!
Q: How much money can I make from
my models?
A: That depends on a number of factors such as the quality
of your model, the demand, and the number of models you have
posted. We pay royalties equal to 50% of the sales price.
You choose the prices for your work!
Q: What if I want to make my models
available for free?
A: Simply list the price as $0.00 when you submit the file
and we’ll know you want to make this a free model.
Q: What types of digital products
can I upload?
A: Anything supported by the program SketchUp
from @ Last Software including scripts and textures.
If you are confused about what is and what's not supported,
please contact support@sketchupmodels.com
or select Contact Us from the main menu.
Q: How do I get paid?
A: Royalty payment(s) will be processed at the end of each
month for the products sold within the previous month. Currently,
there are two options for the method of payment: check or
PayPal. If an artist chooses to receive payments by check,
there is also an option to withhold payment until a certain
dollar amount is reached. This is helpful for some international
sellers who have to pay fees to cash checks from the U.S.
Q: How do I remove my work
from this site?
A: You may remove your work at any time. Simply contact support@sketchupmodels.com
or select Contact Us from the main menu. Make sure to include
your name and a detailed description of the files to be removed.
Q: Will I have access to sales
and statistical information on my models?
A.: You will receive a report from us with your royalty check
or via e-mail when a deposit is made to your PayPal account.
You may not receive a report if none of your models have sold
in the previous month. Contact support@sketchupmodels.com
or select Contact Us from the main menu. We’ll be happy
to answer any questions about your account.
Q: Where are my models stored?
A: Products are stored on the sketchupmodels.com servers,
which are always available on the Internet and provide a quality
of service unavailable with peer-to-peer file sharing.
Q: How long will it take
my models to appear on the page after I submit them?
A: Our normal time to post models is 2-5 days; however, if
we receive an exceptionally large number of models during
the week, it could be slightly longer. Each model is individually
reviewed by a technician to ensure quality and continuity
within the site.
Q: How do I know how much
to charge for my models?
A: Unfortunately it is impossible to make blanket statements
about model pricing. There are just too many factors that
should rightly influence the price of a model. Please read
our suggestions for model pricing on the Submit
Your Work page or read on to find out how we can
price your work for you.
Q: What if I don't want
to choose a price for my models?
A: No problem, just write "Pricing Department" instead
of listing a price when you submit your pieces. We’ll
select the price which we feel will generate the most profit.
Q: Do you accept all the
models you are sent?
A: If your model has been rejected, you have received an e-mail
apologizing and explaining why. There are a few reasons this
may happen. The e-mail you received most likely suggested
a course of action… such as reconsidering your price
or fixing some aspect of the submission. If you feel you have
resolved the problem, reply to the e-mail with the modifications.
We will then reevaluate your submission.
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